Subject: Ticket Assigned - Conversation with sherryl ohelen selda
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 11:12:33 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sherryl ohelen selda sherryl ohelen selda                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  may i know what time will i receive my order today? Bot:  Please enter your name Customer:  sherryl ohelen selda Bot:  Hi Sherryl Ohelen Selda ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9628937219 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot
 :  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502818504            02:57 PM, 18th Jan                   Yahya                   Hi Sherryl, Thank you for contacting us.my name is Yahya, How may I help you?           02:58 PM, 18th Jan                     sherryl ohelen selda                    Status of my order           02:59 PM, 18th Jan                     sherryl ohelen selda                    It should receive today           02:59 PM, 18th Jan                   Yahya                   Please accept our apologise for inconvenience caused.           03:00 PM, 18th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           03:00 PM, 18th Jan                   Yahya                   Are you still with us???           03:01 PM, 18th Jan                     sherryl ohelen selda                    Yes           03:01 PM, 18th Jan                     she
 rryl ohelen selda                    As per the status sent to me. Delivery date is January 18. Until now I did not receive any calls. I want to ask if what time will I receive today           03:04 PM, 18th Jan                     sherryl ohelen selda                    Order id 9628937219           03:06 PM, 18th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           03:09 PM, 18th Jan                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible           03:09 PM, 18th Jan                   Yahya                   have a great day           03:12 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1997503