Subject: Ticket Assigned - Conversation with alwyn
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 15:17:36 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with alwyn alwyn                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  alwyn Bot:  Hi Alwyn ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9629133722 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  alwyn
 [email-masked] Bot:  Please enter your number Customer:  0553294861            07:05 PM, 17th Jan                   Yahya                   Hi alwyn,  Thank you for contacting us.my name is Yahya, How may I help you?           07:06 PM, 17th Jan                     alwyn                    hi pls update on my order           07:07 PM, 17th Jan                     alwyn                    I placed the order yesterday           07:07 PM, 17th Jan                     alwyn                    Will u b able to update me whther tmrw i will receive the package           07:07 PM, 17th Jan                   Yahya                   Please accept our apologise for inconvenience caused.           07:14 PM, 17th Jan                   Yahya                   We would like to inform you that the time of delivery is 3-4 days kindly the courier team will contact you soon           07:14 PM, 17th Jan                     alwyn                    Ok           07:15 PM, 17th Jan                   Y
 ahya                   have a great day           07:17 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1995224