Subject: Ticket Assigned - Conversation with imran
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 12:23:08 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with imran imran                    Bot:  Hi again! Bot:  Please enter your name Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Imran ,what do you need help with? Customer:  No Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Imran ,what do you need help with? Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Imran ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:20 PM, 17th Jan                     imran                    /startOver           04:20 PM, 17th Jan                   Bot                   يرجى إدخال اسمك           04:20 PM, 17th Jan                     imran                    /startOver           04:20 PM, 17th Jan                   Bot                   يرجى إدخال اسمك           04:20 PM, 17th Jan                     imran                    Hi           04:21 PM, 17th Jan                   Bot                   مرحبًا Hi، ماذا تحتاج للمساعدة؟           04:21 PM, 17th Jan                     imran                    hello           04:21 PM, 17th Jan                   Bot                   أهلا مرة أخرى!           04:21 PM, 17th Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           04:21 PM, 17th Jan                     imran                    /startOver           04:22 PM, 17th Jan                   Yahya                   Are you still with us???           04:22 PM, 17th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:22 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1994524