Subject: Ticket Assigned - Conversation with azhar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jan 2021 14:30:25 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with azhar azhar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  azhar Bot:  Hi Azhar ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97470587003            06:18 PM, 14th Jan                     azhar                    /startOver           06:20 PM, 14th Jan                   Bot                   يرجى إدخال اسمك           06:20 PM, 14th Jan                   Yahya                   Hi Azhar, Thank you for contacting us.my name is Yahya, How may I help you?           06:20 PM, 14th Jan                     azhar                    I ordered being human trunks of Medium size but the size is too small its not even wearable           06:21 PM, 14th Jan                     azhar                    I want to return it but the return option is not available for the order           06:21 PM, 14th Jan                     azhar                    Help me plz i dont wanna loose the  money on something which i cant even wear           06:23 PM, 14th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           06:25 PM, 14th Jan                     azhar                    4528488424           06:27 PM, 14th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           06:27 PM, 14th Jan                     azhar                    Ok           06:27 PM, 14th Jan                   Yahya                   We would like to inform you that we created a return request for the item and the courier tema will contact you for collection           06:28 PM, 14th Jan                   Yahya                   do you have any other query ???           06:29 PM, 14th Jan                   Yahya                   Are you still with us???           06:29 PM, 14th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:29 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1987364