Subject: Ticket Assigned - Conversation with fayaz ahmad
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jan 2021 14:19:44 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fayaz ahmad fayaz ahmad                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Fayaz Ahmad ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  0566610698 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:16 PM, 14th Jan                   Yahya                   Hi, Than
 k you for contacting us.my name is Yahya, How may I help you?           06:17 PM, 14th Jan                     fayaz ahmad                    I want to cancel my order           06:17 PM, 14th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           06:18 PM, 14th Jan                   Yahya                   Are you still with us???           06:19 PM, 14th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:19 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1987337