Subject: Ticket Assigned - Conversation with suhailahmed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jan 2021 14:02:20 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with suhailahmed suhailahmed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  suhailahmed Bot:  Hi Suhailahmed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  6263162592 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer
 :  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0540591279            05:48 PM, 14th Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           05:50 PM, 14th Jan                     suhailahmed                             05:50 PM, 14th Jan                     suhailahmed                    Look at the size           05:50 PM, 14th Jan                     suhailahmed                    I ordered 1-2           05:50 PM, 14th Jan                     suhailahmed                    Recieved as top 1-2           05:51 PM, 14th Jan                     suhailahmed                    Skirt 5-6           05:51 PM, 14th Jan                     suhailahmed                    This is cheating           05:51 PM, 14th Jan                     suhailahmed                    Hi           05:52 PM, 14th Jan                   Yahya                   Please accept our apol
 ogise for inconvenience caused.           05:52 PM, 14th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           05:53 PM, 14th Jan                     suhailahmed                    2333208433           05:53 PM, 14th Jan                     suhailahmed                             05:53 PM, 14th Jan                     suhailahmed                    Hello           05:54 PM, 14th Jan                     suhailahmed                    ???           05:56 PM, 14th Jan                   Yahya                   kindly provide us the correct order number           05:56 PM, 14th Jan                     suhailahmed                    6263162592           05:57 PM, 14th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           05:58 PM, 14th Jan                   Yahya                   We would like to inform you that we will contact the concern 
 team to do the needful as soon as possible           06:00 PM, 14th Jan                   Yahya                   please give me some time will escalate your concern to the relevant team and will get back to you on email           06:02 PM, 14th Jan                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:02 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1987276