Subject: Ticket Assigned - Conversation with shahul
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jan 2021 11:42:57 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shahul shahul                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shahul Bot:  Hi Shahul ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6263702100 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0596847797            03:32 PM, 14th Jan                     shahul    
                 k           03:32 PM, 14th Jan                     shahul                    hlo           03:33 PM, 14th Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           03:33 PM, 14th Jan                     shahul                    hi sir           03:34 PM, 14th Jan                     shahul                    yesterday i placed one order from Max fashion, order details 6263702100 ,           03:35 PM, 14th Jan                     shahul                    online price is 65 SAR plus delivery 18 Sar,  today i received the shipment , i cheack price in the shirt its just 60 SAR only . i really shocked, what is this????? price is higher than original price           03:38 PM, 14th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           03:38 PM, 14th Jan                     shahul                    please check the photo         
   03:39 PM, 14th Jan                     shahul                    i need clarification           03:39 PM, 14th Jan                     shahul                    r u there           03:39 PM, 14th Jan                   Yahya                   We would like to inform you that the total price of the order is SAR76.50 only with Delivery Cost           03:39 PM, 14th Jan                   Yahya                   do you have any other query ???           03:41 PM, 14th Jan                   Yahya                   Are you still with us???           03:42 PM, 14th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:42 PM, 14th Jan                     shahul                    yes           03:42 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tic
 kets/1986806