Subject: Ticket Assigned - Conversation with kanaat
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jan 2021 11:31:40 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kanaat kanaat                    Bot:  Hi again! Bot:  Please enter your name Customer:  kanaat Bot:  Hi Kanaat ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card is
 suer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:24 PM, 14th Jan                     kanaat                    Ok           03:25 PM, 14th Jan                   Yahya                   Hi Kanaat, Thank you for contacting us.my name is Yahya, How may I help you?           03:25 PM, 14th Jan                     kanaat                    I return my item           03
 :26 PM, 14th Jan                     kanaat                    Almost 2 days avo           03:26 PM, 14th Jan                     kanaat                    Ago           03:26 PM, 14th Jan                     kanaat                    But still i didn't receive my refund           03:26 PM, 14th Jan                     kanaat                    When i receive my refund?           03:27 PM, 14th Jan                   Yahya                   We would like to inform you that the time of refund is 4-15 days and it will be appear on your account           03:29 PM, 14th Jan                     kanaat                    Oki           03:29 PM, 14th Jan                     kanaat                    Thank u           03:30 PM, 14th Jan                   Yahya                   have a great day           03:31 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1986751