Subject: Ticket Assigned - Conversation with usman
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jan 2021 15:27:17 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with usman usman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  usman Bot:  Hi Usman ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  /startOver Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505762363            07:22 PM, 13th Jan                   Yahya                   Hi Usman,  Thank you for contacting us.my name is Yahya, How may I help you?           07:23 PM, 13th Jan                     usman                    hello dear. want to check one order plz           07:23 PM, 13th Jan                     usman                    9628235859           07:24 PM, 13th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           07:24 PM, 13th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           07:24 PM, 13th Jan                     usman                    sure           07:24 PM, 13th Jan                   Yahya                   We would like to inform you that Has been shipped and its on the way to the store the team of the store will contact you when the order   deliver to them           07:25 PM, 13th Jan                     usman                    ok thanks.           07:26 PM, 13th Jan                   Yahya                   have a great day           07:26 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1984513