Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jan 2021 14:59:55 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           06:45 PM, 13th Jan                   Bot                   Hi again!           06:45 PM, 13th Jan                     User                    i placed an order w on a daily basis it send order out for delivery today           06:45 PM, 13th Jan                     User                    i want it tomorrow since no one called today or yesterday           06:45 PM, 13th Jan                     User                    Items from Order# 2000820899 AWB R1006112 are out for delivery today, please be available to receive it. Track it https://maxfashion.app.link/Z4eaougY0cb           06:45 PM, 13th Jan                     User                    this is the message i keep getting           06:45 PM, 13th Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya,
  How may I help you?           06:46 PM, 13th Jan                     User                    Hello           06:47 PM, 13th Jan                     User                    I sent it above should i resend?           06:47 PM, 13th Jan                     User                    ???           06:49 PM, 13th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           06:50 PM, 13th Jan                     User                    Okay           06:51 PM, 13th Jan                   Yahya                   We would like to inform you that has been shipped and its on the way to you kindly give response to the courier team           06:54 PM, 13th Jan                     User                    Which team?           06:55 PM, 13th Jan                   Yahya                   courier team           06:55 PM, 13th Jan                   Yahya                   delivery team           06:55 PM, 13th Jan                    
  User                    Okay from where should i contact them asln           06:56 PM, 13th Jan                   Yahya                   they will contact you           06:59 PM, 13th Jan                   Yahya                   have a great day           06:59 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1984420