Subject: Ticket Assigned - Conversation with ateeq
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jan 2021 09:57:18 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ateeq ateeq                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ateeq Bot:  Hi Ateeq ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97333581200            01:51 PM, 13th Jan                   Yahya                   Hi Ateeq, Thank you for contacting us. my name is Yahya, How may I help you?           01:51 PM, 13th Jan                     ateeq                    I reqy           01:52 PM, 13th Jan                     ateeq                    I requested for the return           01:52 PM, 13th Jan                     ateeq                    For online order           01:52 PM, 13th Jan                     ateeq                    Please check status           01:52 PM, 13th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           01:53 PM, 13th Jan                     ateeq                    Return for Solid Polo T-shirt with Short ...   of order 7427270027 is confirmed. Our courier partner will get in touch with you & pick up your return in 7-10 days.           01:53 PM, 13th Jan                     ateeq                    Nothing after this           01:53 PM, 13th Jan                   Yahya                   We would like to inform you that the courier team will contact you soon for collection           01:55 PM, 13th Jan                   Yahya                   have a great day           01:57 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1983157