Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jan 2021 09:18:31 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9628399429 Bot:    Your order status is  : Pending   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554803691            01:11 PM, 13th Jan                   Yahy
 a                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           01:12 PM, 13th Jan                     hi                    I got a sms           01:12 PM, 13th Jan                     hi                    Sorry, Order 9628399429 was not processed successfully. Please try again or use Cash on Delivery at https://centrepoint.app.link/8qFvFKoC0cb           01:12 PM, 13th Jan                     hi                    But my payment is already done           01:12 PM, 13th Jan                     hi                    From credit card           01:12 PM, 13th Jan                     hi                    Can u please check           01:13 PM, 13th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           01:14 PM, 13th Jan                     hi                    Ok           01:14 PM, 13th Jan                   Yahya                   We would like to inform you that your ord
 er has been place successfully by new order number 9628399757           01:15 PM, 13th Jan                     hi                    Can you send me email and sms regarding it           01:15 PM, 13th Jan                   Yahya                   please give me some time will escalate your concern to the relevant team and will get back to you on email           01:17 PM, 13th Jan                   Yahya                   have a great day           01:17 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1983014