Subject: Ticket Assigned - Conversation with aqsa
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jan 2021 09:13:51 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aqsa aqsa                    Customer:  Oder number is Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Aqsa ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  0598925380 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:08 PM, 13th Jan                     aqsa                    I didn't by get my product is o
 ne is missing           01:08 PM, 13th Jan                   Yahya                   Hi Aqsa, Thank you for contacting us.my name is Yahya, How may I help you?           01:10 PM, 13th Jan                     aqsa                    I didn'ty get my product           01:10 PM, 13th Jan                     aqsa                    ??           01:12 PM, 13th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           01:12 PM, 13th Jan                   Yahya                   Are you still with us???           01:13 PM, 13th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:13 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1982998