Subject: Ticket Assigned - Conversation with jasmin jamilan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jan 2021 08:22:43 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jasmin jamilan jasmin jamilan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  good day just want to follow up my order,order # 9262706606  / pick up in bawadi mall al ain,order date jan 05 Bot:  Please enter your name Customer:  jasmin jamilan Bot:  Hi Jasmin Jamilan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9262706606 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9626706606 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take lon
 ger to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501370929            12:14 PM, 13th Jan                   Yahya                   Hi Jasmin, Thank you for contacting us.my name is Yahya, How may I help you?           12:15 PM, 13th Jan                     jasmin jamilan                             12:16 PM, 13th Jan                     jasmin jamilan                    just want to follow up my order           12:17 PM, 13th Jan                     jasmin jamilan                    i cant follow up on the app because i just ordered as a guest           12:18 PM, 13th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           12:20 PM, 13th Jan                   Yahya                   We would like to inform you that as
  we can see that your order is ready for collection           12:21 PM, 13th Jan                   Yahya                   do you have any other query ???           12:22 PM, 13th Jan                   Yahya                   Are you still with us???           12:22 PM, 13th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:22 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1982814