Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 15:54:14 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553288454            07:45 PM, 12th Jan                     hi                    Hi i am trying to return an item.. Return option is not seen in order history           07:45 PM, 12th Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           07:47 PM, 12th Jan                     hi                    9627908327           07:47 PM, 12th Jan                     hi                    Hi i am trying to return an item.. Return option is not seen in order history           07:48 PM, 12th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           07:48 PM, 12th Jan                     hi                    Ok           07:48 PM, 12th Jan                   Yahya                   kindly provide us the name of the item           07:49 PM, 12th Jan                   Yahya                   Are you still with us???           07:51 PM, 12th Jan                     hi                    Solid tote bag           07:51 PM, 12th Jan                   Yahya                   We would like to inform you that we created a return request for the item           07:52 PM, 12th Jan                   Yahya                   do you have any other query ???           07:53 PM, 12th Jan                     hi                    Ok thanks           07:53 PM, 12th Jan                   Yahya                   have a great day           07:53 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1981383