Subject: Ticket Assigned - Conversation with hlo
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 13:42:26 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hlo hlo                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hlo Bot:  Hi Hlo ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9627970575 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0582797645            05:32 PM, 12th Jan                     hlo                    Ok I don’t have a account in max I just checkout as a guest ; I need to track my product           05:33 PM, 12th Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           05:34 PM, 12th Jan                     hlo                    Hloo           05:34 PM, 12th Jan                     hlo                    Yesterday I was ordered few products from max . Uae           05:35 PM, 12th Jan                     hlo                    I got the message that my order is confirmed and it was shipped also           05:36 PM, 12th Jan                     hlo                    Now I need to track it           05:36 PM, 12th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           05:36 PM, 12th Jan                     hlo                    I can’t track my product by using the link in the messenge           05:37 PM, 12th Jan                     hlo                    Sure           05:37 PM, 12th Jan                     hlo                             05:38 PM, 12th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           05:38 PM, 12th Jan                   Yahya                   We would like to inform you that as we can see that your order has been placed successfully and its on the way           05:41 PM, 12th Jan                   Yahya                   have a great day           05:42 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1980927