Subject: Ticket Assigned - Conversation with anoop
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 13:33:53 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anoop anoop                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anoop Bot:  Hi Anoop ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6263202484 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0593001589            05:25 PM, 12th Jan           
         Yahya                   Hi Anoop, Thank you for contacting us.my name is Yahya, How may I help you?           05:26 PM, 12th Jan                     anoop                    I wanted to know if my order will be delivered today ?           05:26 PM, 12th Jan                     anoop                    I got a msg in the morning to share my location           05:27 PM, 12th Jan                     anoop                    after which there is no info about the same .           05:27 PM, 12th Jan                     anoop                    need help please           05:27 PM, 12th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           05:27 PM, 12th Jan                     anoop                    6263202484           05:27 PM, 12th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           05:28 PM, 12th Jan                   Yahya  
                  We would like to inform you that as we can see that your order on the way to you           05:29 PM, 12th Jan                   Yahya                   kindly give a response to the team when they contact you for collection           05:30 PM, 12th Jan                     anoop                    will it be delivered today ?           05:30 PM, 12th Jan                     anoop                    I had shared him my location this morning .           05:30 PM, 12th Jan                   Yahya                   they will contact you soon for delivery           05:32 PM, 12th Jan                   Yahya                   have a great day           05:33 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1980890