Subject: Ticket Assigned - Conversation with sara
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 09:52:20 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sara sara                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sara Bot:  Hi Sara ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer 
 may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504998161            01:47 PM, 12th Jan                   Yahya                   Hi sara, Thank you for contacting us. my name is Yahya, How may I help you?           01:49 PM, 12th Jan                   Yahya                   Are you still with us???           01:51 PM, 12th Jan                   Yahya                   As we have not received a response, this chat will be closed autom
 atically. Please feel free to get in touch with us in case of any unanswered query.           01:52 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1980002