Subject: Ticket Assigned - Conversation with fahmeen mirza
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 09:40:01 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fahmeen mirza fahmeen mirza                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fahmeen mirza Bot:  Hi Fahmeen Mirza ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8227758420 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96596982301            01:34 PM, 12
 th Jan                   Yahya                   Hi Fahmeen, Thank you for contacting us. my name is Yahya, How may I help you?           01:36 PM, 12th Jan                   Yahya                   Are you still with us???           01:37 PM, 12th Jan                   Yahya                   We would like to inform you that as we can see that your order on the way yo you kindly give response to the team           01:39 PM, 12th Jan                   Yahya                   We would need some more details in order to proceed. Could you please click and share some pictures/photos of the damage?           01:39 PM, 12th Jan                   Yahya                   sorry           01:39 PM, 12th Jan                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:39 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/ticket
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