Subject: Ticket Assigned - Conversation with good evening
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 16:24:39 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with good evening good evening                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  good evening Bot:  Hi Good Evening ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  /startOver Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0521053156            08:18 PM, 11th Jan                     good evening                    Order num 9628012715 want to cancel           08:20 PM, 11th Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           08:21 PM, 11th Jan                   Yahya                   your order has been cancelled           08:24 PM, 11th Jan                   Yahya                   have a great day           08:24 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1978145