Subject: Ticket Assigned - Conversation with hello
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 15:19:22 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0539142709            07:10 PM, 11th Jan                     hello                    Ok           07:10 PM, 11th Jan                   Yahya                   Hi, Thank you for contacting us .my name is Yahya, How may I help you?           07:11 PM, 11th Jan                     hello                    I hi I did shopping from one Max can I return items in another max           07:12 PM, 11th Jan                     hello                    As that store is far from my location           07:13 PM, 11th Jan                   Yahya                   yes you can           07:13 PM, 11th Jan                     hello                    Ok for that what I have to do           07:13 PM, 11th Jan                   Yahya                   you have to bring with you items order number and your ID           07:15 PM, 11th Jan                   Yahya                   do you have any other query ???           07:15 PM, 11th Jan                     hello                    That shopping was in store purchase           07:15 PM, 11th Jan                   Yahya                   SAME PROCESS           07:18 PM, 11th Jan                     hello                    Ok thanks           07:18 PM, 11th Jan                   Yahya                   HAVE A GREAT DAY           07:18 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1977944