Subject: Ticket Assigned - Conversation with syed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 13:45:01 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with syed syed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  syed Bot:  Hi Syed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6262576150 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  966532004355            05:38 PM, 11th Jan                   Yahya              
      Hi syed, Thank you for contacting us.my name is Yahya, How may I help you?           05:39 PM, 11th Jan                     syed                    Three days back I ordered           05:39 PM, 11th Jan                     syed                    click and collect           05:39 PM, 11th Jan                     syed                    till now no response           05:39 PM, 11th Jan                     syed                    showing processing           05:40 PM, 11th Jan                     syed                    Order #6262576150           05:40 PM, 11th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           05:40 PM, 11th Jan                     syed                    sure           05:40 PM, 11th Jan                   Yahya                   We would like to inform you that as we can see that the order has been shipped and its on the way to the store , the team of the store will contact you whe
 n the order delivered to them for collection           05:41 PM, 11th Jan                   Yahya                   do you have any other query ???           05:42 PM, 11th Jan                   Yahya                   Are you still with us???           05:43 PM, 11th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:43 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1977594