Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 12:58:17 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I need to know if there’s large size?           04:47 PM, 11th Jan                     User                    In any branch i need size large           04:49 PM, 11th Jan                   Yahya                   Hi, Thank you for contacting us. How may I help you?           04:51 PM, 11th Jan                   Yahya                   You can return products within 14 days through one of the following options: 1- You can book an appointment to receive the returned product online by logging in to your account and going to the order history, then click on "order number" from this page (https://www.maxfashion.com), and choose the products you want to return. 2- You can visit the nearest branch from (Max) and return the product to the branch. 3- You can provide us with the full product name and order number in order to create a return request from us.           04:52 PM, 11th Jan                   Yahya                   do you have any other query ???           04:53 PM, 11th Jan                   Yahya                   We would like to inform you that the exchange is not available in max but you can return           04:54 PM, 11th Jan                     User                    Yes i need to know if there’s large size from this skirt in any branch please!           04:54 PM, 11th Jan                   Yahya                   We would like to inform you that the exchange is not available in max but you can return           04:56 PM, 11th Jan                   Yahya                   as we can see that the items which is in the website are the only available           04:56 PM, 11th Jan                     User                    Okay thank you           04:56 PM, 11th Jan                   Yahya                   do you have any other query ???           04:57 PM, 11th Jan                     User                    No thank you           04:57 PM, 11th Jan                   Yahya                   have a great day           04:58 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1977399