Subject: Ticket Assigned - Conversation with nadia
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 12:36:29 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nadia nadia                    Customer:  hello Bot:  Hi again! Bot:  Please enter your name Customer:  r u there Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Nadia ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9624675112 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:29 PM, 11th Jan        
            Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           04:32 PM, 11th Jan                   Yahya                   Are you still with us???           04:33 PM, 11th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:36 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1977262