Subject: Ticket Assigned - Conversation with michelle
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 11:52:01 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with michelle michelle                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  michelle Bot:  Hi Michelle ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9627937783 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0528597002            03:46 PM, 11th Jan     
                 michelle                    I would like to change to bigger size the slipper that I ordered           03:47 PM, 11th Jan                   Yahya                   Hi, Thank you for contacting us. How may I help you?           03:48 PM, 11th Jan                     michelle                    I would like to change to bigger size the one that I ordered           03:49 PM, 11th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           03:50 PM, 11th Jan                   Yahya                   Are you still with us???           03:51 PM, 11th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:51 PM, 11th Jan                     michelle                    Yes           03:51 PM, 11th Jan                                          View conversatio
 n in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1977079