Subject: Ticket Assigned - Conversation with fahameeda naveed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 09:42:41 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fahameeda naveed fahameeda naveed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fahameeda naveed Bot:  Hi Fahameeda Naveed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4527074768 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97433019501     
        01:32 PM, 11th Jan                   Yahya                   Hi Fahameeda , Thank you for contacting us .my name is Yahya, How may I help you?           01:33 PM, 11th Jan                     fahameeda naveed                    I just want to confirm the delivery date for my order           01:34 PM, 11th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           01:35 PM, 11th Jan                     fahameeda naveed                    Ok           01:35 PM, 11th Jan                     fahameeda naveed                    4527074768           01:35 PM, 11th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           01:35 PM, 11th Jan                     fahameeda naveed                    Ok           01:36 PM, 11th Jan                   Yahya                   We would like to inform you that after verifying the matter, it became clear 
 to us that the shipping team tried to reach you to deliver the order, but did not find any response.           01:38 PM, 11th Jan                     fahameeda naveed                    Yes i have missed the delivery           01:38 PM, 11th Jan                     fahameeda naveed                    So i would like to know if they will reschedule the delivery           01:38 PM, 11th Jan                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible , kindly give a response to the courier           01:40 PM, 11th Jan                     fahameeda naveed                    Okay           01:40 PM, 11th Jan                     fahameeda naveed                    Just give me the date for the delivery           01:41 PM, 11th Jan                   Yahya                   within 48hrs           01:42 PM, 11th Jan                   Yahya                   have a great day           01:42 PM, 11th Jan     
                 fahameeda naveed                    Okay thank you           01:42 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1976432