Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 09:41:52 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card iss
 uer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0522742299            01:32 PM, 11th Jan                     hi                    Please           01:32 PM, 11th Jan                   Yahya                   Hi, Thank you for contacting us. my name is Yahya, How may I help you?           01:33 PM, 11th Jan                     hi                    Hi           01:33 PM, 11th Jan                     hi                    My order is mi
 ssing           01:33 PM, 11th Jan                     hi                    One piece           01:33 PM, 11th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           01:34 PM, 11th Jan                     hi                             01:34 PM, 11th Jan                     hi                    It was bra with hipster brief and i only got bra           01:34 PM, 11th Jan                     hi                    Sure i will give u order id           01:34 PM, 11th Jan                     hi                             01:35 PM, 11th Jan                     hi                    9627577920           01:35 PM, 11th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           01:36 PM, 11th Jan                     hi                    Please call me           01:36 PM, 11th Jan                     hi                    0522742299           01:
 37 PM, 11th Jan                     hi                    As im also working           01:37 PM, 11th Jan                   Yahya                   Please accept our apologise for inconvenience caused.           01:38 PM, 11th Jan                   Yahya                   We would like to inform you that we will create a return request for the itme and the courier team will contact you for collection           01:39 PM, 11th Jan                   Yahya                   Are you still with us???           01:41 PM, 11th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:41 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1976429