Subject: Ticket Assigned - Conversation with paras bhatt
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 09:37:09 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with paras bhatt paras bhatt                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  paras bhatt Bot:  Hi Paras Bhatt ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.  
  Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  556419955            01:31 PM, 11th Jan                     paras bhatt                    Just wanted to know the status of my return request           01:31 PM, 11th Jan                     paras bhatt                    Items were picked up 7th           01:32 PM, 11th Jan                   Yahya                   Hi Paras, Thank you for contacting us. my name is
  Yahya, How may I help you?           01:33 PM, 11th Jan                     paras bhatt                    Just wanted to know the status of my return request           01:33 PM, 11th Jan                     paras bhatt                    Items were picked up 7th           01:33 PM, 11th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           01:34 PM, 11th Jan                   Yahya                   Are you still with us???           01:36 PM, 11th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:36 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1976410