Subject: Ticket Assigned - Conversation with majell
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 08:24:43 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with majell majell                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  majell Bot:  Hi Majell ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9627516718 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971544032874            12:19 PM, 11th Jan               
       majell                    Thank you           12:19 PM, 11th Jan                   Yahya                   Hi Majell, Thank you for contacting us. my name is Yahya, How may I help you?           12:19 PM, 11th Jan                     majell                    Just wanted to check ky order           12:20 PM, 11th Jan                     majell                    I received a message yesterdy that it will be delivered but not received           12:20 PM, 11th Jan                     majell                    9627516718           12:20 PM, 11th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           12:21 PM, 11th Jan                     majell                    Thank you           12:21 PM, 11th Jan                   Yahya                   We would like to inform you that as we can see that your order on the way to you kindly give a response to the courier team when they contact you for delivery       
     12:22 PM, 11th Jan                     majell                    No one is calling me           12:23 PM, 11th Jan                   Yahya                   they will call you soon           12:23 PM, 11th Jan                     majell                    Ok thank you           12:23 PM, 11th Jan                   Yahya                   do you have any other query ???           12:24 PM, 11th Jan                     majell                    No           12:24 PM, 11th Jan                     majell                    Thank you           12:24 PM, 11th Jan                   Yahya                   have a great day           12:24 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1976063