Subject: New Reply Received - Re: online return request.
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 04:02:56 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  The customer has responded to the ticket.  Re: online return request.   Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Almost 3 month has been passed and this issue is still there. This is amazing that<span id="ms-outlook-android-cursor"></span> your team is still working on this. Can you explain how much time will you need to give return back.<br>
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Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<div>From: Shoemart &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, January 6, 2021 2:01:50 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1652790] - Re: online return request.
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<div>​Hi Aroma,<br>
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Thank you for contacting us.<br>
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Please accept our apologies for inconvenience caused.<br>
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This is surely not the experience we want our customers to have when they shop with us.<br>
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We’re really sorry if we’ve taken longer than usual to get back to you.<br>
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Our team is working on your issue, and will get back to you as soon as possible.<br>
 <br>
Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1652790