Subject: Ticket Assigned - Conversation with hayder
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 07:23:43 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hayder hayder                    Bot:  Hi again! Bot:  Please enter your name Customer:  hayder Bot:  Hi Hayder ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9626344408 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  525684593            11:11 AM, 06th Jan                   Yah
 ya                   Hi Hayder, Thank you for contacting us .my name is Yahya, How may I help you?           11:11 AM, 06th Jan                     hayder                    Hi Yahya           11:12 AM, 06th Jan                     hayder                    i want to inquire about my order 9626344408           11:12 AM, 06th Jan                   Yahya                   How may I help you?           11:12 AM, 06th Jan                     hayder                             11:12 AM, 06th Jan                     hayder                    its showing return to DC THEN ITS SHOWING OUT FOR DELIVERY WHAT IS THE MEANING AND WHEN IT WILL DELIVER?           11:13 AM, 06th Jan                   Yahya                   We would like to inform you that  it means that the courier team tried to deliver the order to you but there was no response to the courier team are trying again kindly give response to the team to get your order           11:15 AM, 06th Jan                     hayder           
          they didnt called me yesterday thats why i contacted yesterday to tell them contact me deliver ASAP. No once called me           11:15 AM, 06th Jan                   Yahya                   do you have any other query  i can help you with???           11:16 AM, 06th Jan                     hayder                    i contacted to max online chat yesterday to tell courier to call me to deliver they are not calling           11:16 AM, 06th Jan                   Yahya                   +971525684593           11:16 AM, 06th Jan                     hayder                    yes this is my number           11:17 AM, 06th Jan                     hayder                    no one called yesterday about delivery           11:17 AM, 06th Jan                   Yahya                   kindly give response to the team to get your order they are on the way           11:17 AM, 06th Jan                     hayder                    they will call me today?so i can response them esle provid
 e me number so i call them           11:18 AM, 06th Jan                   Yahya                   sorry we do not have contact number but they will contact you today for sure through your number           11:19 AM, 06th Jan                     hayder                    ok i will wait and what will be the time?           11:19 AM, 06th Jan                   Yahya                   there is no specific time but for sure it will be today           11:21 AM, 06th Jan                     hayder                    ok thanks           11:21 AM, 06th Jan                   Yahya                   have a great day           11:23 AM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1961015