Subject: Ticket Assigned - Conversation with omayma mohamed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 06:30:10 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with omayma mohamed omayma mohamed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  omayma mohamed Bot:  Hi Omayma Mohamed ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0547614461            10:14 AM, 06th Jan                   Yahya                   Hi Omayma, Thank you for contacting us .my name is Yahya, How may I help you?           10:15 AM, 06th Jan                     omayma mohamed                    تم استرجاع البضاعه من اكثر من ٥ ايام و لم يتم استرجاع المبلغ علي التطبيق           10:16 AM, 06th Jan                     omayma mohamed                    انا دفعت كاش           10:16 AM, 06th Jan                   Yahya                   يرجى تزويدنا برقم الطلب حتى نتمكن من مساعدتك على اكمل وجه           10:16 AM, 06th Jan                     omayma mohamed                             10:17 AM, 06th Jan                   Yahya                   يرجى تزويدنا برقم الطلب حتى نتمكن من مساعدتك على اكمل وجه           10:17 AM, 06th Jan                     omayma mohamed                    انا بعت المستند☝️           10:18 AM, 06th Jan                   Yahya                   نود ابلاغك ان رقم الطلب غير متوفر في الصوره المرسله           10:19 AM, 06th Jan                     omayma mohamed                    6257940413           10:21 AM, 06th Jan                     omayma mohamed                    ده رقم الاوردر           10:21 AM, 06th Jan                     omayma mohamed                    مظبوط؟؟           10:22 AM, 06th Jan                   Yahya                   يرجى منحنا بعض الوقت حتى نتمكن من  التحقق من ذلك           10:22 AM, 06th Jan                   Yahya                   يرجى العلم انه سوف نقوم بالتواصل مع الفريق المختص لكي يقوم بالامر في اسرع وقت ممكن           10:23 AM, 06th Jan                     omayma mohamed                    حضرتك تحققت من الطلب؟؟           10:26 AM, 06th Jan                     omayma mohamed                    باين ان لي مراجعات؟؟           10:26 AM, 06th Jan                     omayma mohamed                    مراجعات           10:26 AM, 06th Jan                   Yahya                   نعم هناك منتجات           10:28 AM, 06th Jan                   Yahya                   هل لديك اي استفسار اخر يمكنني مساعدتك به؟           10:28 AM, 06th Jan                   Yahya                   هل ما زلت معنا           10:29 AM, 06th Jan                   Yahya                   يرجى العلم أنه سيتم إغلاق المحادثة لعدم وجود أي رد من قبلكم، الرجاء عدم التردد في التواصل معنا من جديد            10:29 AM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1960870