Subject: Ticket Assigned - Conversation with hello
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 05:32:46 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6257550356 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0581399631            09:17 AM, 06th Jan              
      Yahya                   Hi, Thank you for contacting us. my name is Yahya, How may I help you?           09:18 AM, 06th Jan                   Yahya                   Are you still with us???           09:19 AM, 06th Jan                     hello                    Yes           09:19 AM, 06th Jan                   Yahya                   How may I help you?           09:20 AM, 06th Jan                     hello                    Hai Yahya           09:20 AM, 06th Jan                     hello                    My last order still can't receive           09:20 AM, 06th Jan                   Yahya                   please provide us the order number to do the needful           09:21 AM, 06th Jan                   Yahya                   Are you still with us???           09:22 AM, 06th Jan                     hello                    6257550356           09:22 AM, 06th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the in
 formation.           09:23 AM, 06th Jan                     hello                    Ok ok           09:23 AM, 06th Jan                     hello                             09:24 AM, 06th Jan                   Yahya                   We would like to inform you that after verifying the matter, it became clear to us that the shipping team tried to reach you to deliver the order, but did not find any response. so kindly place new order           09:25 AM, 06th Jan                   Yahya                   do you have any other query ???           09:27 AM, 06th Jan                     hello                    You will again shipping same or cancel this order           09:27 AM, 06th Jan                   Yahya                   new one           09:28 AM, 06th Jan                     hello                    New one meaning           09:28 AM, 06th Jan                   Yahya                   this order has been cancelled           09:28 AM, 06th Jan                     hello       
              What about my amount you will return           09:29 AM, 06th Jan                   Yahya                   it will return to your bank account when the order deliver to us           09:31 AM, 06th Jan                   Yahya                   do you have any other query ???           09:32 AM, 06th Jan                     hello                    Ok Thanks           09:32 AM, 06th Jan                   Yahya                   have a great day           09:32 AM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1960748