Subject: Ticket Assigned - Conversation with qamoos
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 05:23:45 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with qamoos qamoos                    Bot:  Hi again! Bot:  Please enter your name Customer:  qamoos Bot:  Hi Qamoos ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  00966505891281 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6261155494 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  /startOver Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agen
 t? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  6261155494            09:15 AM, 06th Jan                   Yahya                   Hi Qamoos, Thank you for contacting us. my name is Yahya, How may I help you?           09:15 AM, 06th Jan                   Yahya                   Are you still with us???           09:16 AM, 06th Jan                     qamoos                    Sir this is my order no 6261155494 where is my shipment??i need urgent because tomorrow night i will go outher country           09:17 AM, 06th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           09:17 AM, 06th Jan                     qamoos                    Today need or tomorrow evening           09:18 AM, 06th Jan                   Yahya                   We would like to inform you that your Order has been shipped and its on the way           09:19 AM, 0
 6th Jan                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible           09:19 AM, 06th Jan                   Yahya                   do you have any other query ???           09:20 AM, 06th Jan                     qamoos                    This time my order where is city you know I live in khobar saudia araiba           09:20 AM, 06th Jan                     qamoos                    Thanks sir please you follow up           09:20 AM, 06th Jan                   Yahya                   Al Khubar Ash Shamaliyah Khobar           09:21 AM, 06th Jan                     qamoos                    My shipment al khubar this time?           09:21 AM, 06th Jan                   Yahya                   it will reach to this place today evening           09:22 AM, 06th Jan                   Yahya                   do you have any other query ???           09:22 AM, 06th Jan                     qamoos   
                  Thanks sir           09:22 AM, 06th Jan                   Yahya                   have a great day           09:23 AM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1960737