Subject: OLM KW Escalations
From: Shakeeb Arsalan <[email-masked]>
To: LM CS Team <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 5 Jan 2021 02:25:35 -0700 (MST)

Hi Team, 

Moving forward, you may create child tickets for Kuwait OLM delivery follow up’s and or reverse pick up’s to the Kuwait Warehouse Escalations group in Freshdesk. 

Please ensure we are selecting the correct TYPE for such cases and ensure that we also fill out the 3 rd party sent to field like the below: 

Feel free to reach out for any clarification or doubt. 

Regards 
Shakeeb