Subject: Ticket Assigned - Conversation with fathimath sahra
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 08:40:15 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fathimath sahra fathimath sahra                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fathimath sahra Bot:  Hi Fathimath Sahra ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9626649861 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0523
 194786            12:32 PM, 05th Jan                     fathimath sahra                    Thanks           12:33 PM, 05th Jan                     fathimath sahra                    Cancelled this order 9626649861           12:33 PM, 05th Jan                   Yahya                   Hi Fathimath, Thank you for contacting us. my name is Yahya, How may I help you?           12:36 PM, 05th Jan                   Yahya                   Are you still with us???           12:38 PM, 05th Jan                   Yahya                   We would like to inform you that we can not cancel the order because the order has been shipped so you can inform the courier team when they contact you that to cancel the oder           12:39 PM, 05th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:39 PM, 05th Jan                                     
      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1957728