Subject: Ticket Assigned - Conversation with hayder
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jan 2021 06:42:01 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hayder hayder                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hayder Bot:  Hi Hayder ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9626344408 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971525684593            10:27 AM, 04th Jan               
     Yahya                   Hi Hayder, Thank you for contacting us. my name is Yahya, How may I help you?           10:28 AM, 04th Jan                     hayder                    9626344408 this is my order i  just want to know is Order Amount will be on Package because its a gift and i dont want that           10:29 AM, 04th Jan                     hayder                    ?           10:31 AM, 04th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           10:32 AM, 04th Jan                     hayder                    ok           10:33 AM, 04th Jan                   Yahya                   Once you place an order it will be delivered within 2-3 business days. and its already shipped           10:34 AM, 04th Jan                     hayder                    But i am asking something else that price of the order will be on package when deliver?           10:34 AM, 04th Jan                   Yahya          
          yes it will be           10:36 AM, 04th Jan                     hayder                    Oh.. actually its a gift can you Please ask Delivery Person to remove. Its already Paid No COD           10:37 AM, 04th Jan                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible           10:39 AM, 04th Jan                   Yahya                   have a great day           10:41 AM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1953389