Subject: Ticket Assigned - Conversation with muhammed shan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jan 2021 05:44:14 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammed shan muhammed shan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammed shan Bot:  Hi Muhammed Shan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6259740779 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0548772333          
   09:36 AM, 04th Jan                   Yahya                   Hi Muhammed, Thank you for contacting us .my name is Yahya, How may I help you?           09:36 AM, 04th Jan                     muhammed shan                    I ordered a shirt before 4 days click and collect policy still I did not received the ready to collect message           09:37 AM, 04th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           09:38 AM, 04th Jan                     muhammed shan                    6259740779           09:38 AM, 04th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           09:40 AM, 04th Jan                   Yahya                   We would like to inform you that as we can see that your order has been shipped and the team of the store will contact you when the order deliver to the store           09:42 AM, 04th Jan                   Yah
 ya                   do you have any other query ???           09:42 AM, 04th Jan                   Yahya                   have great day           09:44 AM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1953232