Subject: New Reply Received - late collection
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jan 2021 20:42:44 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  The customer has responded to the ticket.  late collection  Ticket comment <div><br></div>
<div dir="auto">Dears</div>
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<div dir="auto">No one collect items from me..what are you saying...i never recieved any calls<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 3 Jan 2021 at 4:58 AM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Sanjo,<br><br>Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience caused.<br><br>Please note, as per the return tracking ID : 46389947306 ,we can see that your items has been collected from you on 31 Dec 2020. The item is still with the courier and generally it takes 3-5 business days to deliver the items to our warehouse.<br><br>Once we receive the item in our warehouse, After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your bank account for online purchases.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1893648