Subject: Ticket Assigned - Conversation with abdelraheem bataynah
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jan 2021 06:40:04 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdelraheem bataynah abdelraheem bataynah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abdelraheem bataynah Bot:  Hi Abdelraheem Bataynah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9625733506 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your
  number Customer:  0566612644            10:27 AM, 03rd Jan                   Yahya                   Hi Abdelraheem, Thank you for contacting us.my name is Yahya, How may I help you?           10:29 AM, 03rd Jan                   Yahya                   Are you still with us???           10:30 AM, 03rd Jan                     abdelraheem bataynah                    Hi           10:30 AM, 03rd Jan                     abdelraheem bataynah                    Can you please check my order ? I cant track it, when i click track order it says  'cant get tracking URL'           10:31 AM, 03rd Jan                     abdelraheem bataynah                    Order number is 9625733506           10:32 AM, 03rd Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           10:35 AM, 03rd Jan                     abdelraheem bataynah                    Yes sure           10:35 AM, 03rd Jan                   Yahya                 
   We would like to inform you that as we can see that your order has been shipped and the team of the store will contact you to collect the order soon           10:36 AM, 03rd Jan                     abdelraheem bataynah                    Thank very much Mr.yahya for your assistance. I appreciate your help           10:37 AM, 03rd Jan                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:39 AM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1949689