Subject: Ticket Assigned - Conversation with rashid
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jan 2021 06:03:59 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rashid rashid                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rashid Bot:  Hi Rashid ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966593266795            09:56 AM, 03rd Jan                   Yahya                   Hi Rashid, Thank you for contacting us. my name is Yahya, How may I help you?           09:59 AM, 03rd Jan                   Yahya                   Are you still with us???           10:00 AM, 03rd Jan                     rashid                    Hello yahya?,i just want to know that i had bought some product but i didnt get shukran           10:00 AM, 03rd Jan                     rashid                    There is a notification that i will get my shukran after delivery but still not received           10:01 AM, 03rd Jan                   Yahya                   We would like to inform you that shukran points will add to you after 14 days from the day of delivery           10:02 AM, 03rd Jan                   Yahya                   do you have any other query ???           10:03 AM, 03rd Jan                     rashid                    No thanks           10:03 AM, 03rd Jan                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:03 AM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1949599