Subject: Ticket Assigned - Conversation with harikrishnan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jan 2021 07:41:47 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with harikrishnan harikrishnan                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Harikrishnan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9624793531 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:29 AM, 02nd Jan                     harikrishnan               
      ok           11:31 AM, 02nd Jan                   Yahya                   Hi Harikrishnan again , Thank you for contacting us.my name is Yahya, How may I help you?           11:33 AM, 02nd Jan                     harikrishnan                    I didnt receive invoice for my two order 9625130966 & 9624793531           11:33 AM, 02nd Jan                     harikrishnan                    not resolved yet           11:33 AM, 02nd Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           11:36 AM, 02nd Jan                     harikrishnan                    ok pls           11:38 AM, 02nd Jan                   Yahya                   We would like to inform you that we will contact the concern team to send you invoice for both order and they will contact you through email           11:40 AM, 02nd Jan                   Yahya                   have a great day           11:41 AM, 02nd Jan                      
                     View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1946168