Subject: Ticket Assigned - Conversation with harikrishnan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jan 2021 07:24:26 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with harikrishnan harikrishnan                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Harikrishnan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9625130966 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:16 AM, 02nd Jan                   Yahya                   Hi Ha
 rikrishnan, Thank you for contacting us.my name is Yahya, How may I help you?           11:17 AM, 02nd Jan                     harikrishnan                    I didnt receive invoice for my two order 9625130966 & 9624793531           11:17 AM, 02nd Jan                     harikrishnan                    pls send the imvoice           11:17 AM, 02nd Jan                     harikrishnan                    invoice           11:17 AM, 02nd Jan                     harikrishnan                    its delivered but invoice i didnt receive.           11:19 AM, 02nd Jan                     harikrishnan                    no mail received for that also           11:19 AM, 02nd Jan                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible and we will back to you through email           11:19 AM, 02nd Jan                     harikrishnan                    3 days i am following for the same. not resolved yet
            11:19 AM, 02nd Jan                     harikrishnan                    pls get me a solution           11:20 AM, 02nd Jan                   Yahya                   Please accept our apologise for inconvenience caused.           11:21 AM, 02nd Jan                     harikrishnan                    reply??           11:21 AM, 02nd Jan                     harikrishnan                    ok. but when  will receive the invoice           11:22 AM, 02nd Jan                   Yahya                   surely           11:22 AM, 02nd Jan                   Yahya                   do you have any other query ???           11:22 AM, 02nd Jan                   Yahya                   have a great day           11:24 AM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1946108