Subject: Ticket Assigned - Conversation with reham
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jan 2021 05:30:43 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with reham reham                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  reham Bot:  Hi Reham ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9625526046 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502519876            09:21 AM, 02nd Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           09:22 AM, 02nd Jan                     reham                    Hello           09:23 AM, 02nd Jan                     reham                    Hello support, How are you? Yesterday I missed my phone when I tried to contact courier to receive my order he told he can’t .... I want it please  When I can receive it order no. 9625526046           09:23 AM, 02nd Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           09:27 AM, 02nd Jan                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible           09:28 AM, 02nd Jan                   Yahya                   please give me some time will escalate your concern to the relevant team and will get back to you on email           09:28 AM, 02nd Jan                   Yahya                   do you have any other query ???           09:29 AM, 02nd Jan                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:30 AM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1945895