Subject: Ticket Assigned - Conversation with rehab
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jan 2021 05:28:25 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rehab rehab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rehab Bot:  Hi Rehab ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9625424042 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502519876            09:13 AM, 02nd Jan                     rehab                    Yesterday I missed my phone when I tried to contact courier to receive my order he told he can’t .... I want it please  When I can receive it order no. 9625424042           09:14 AM, 02nd Jan                   Yahya                   Hi Rehab, Thank you for contacting us .my name is Yahya, How may I help you?           09:15 AM, 02nd Jan                     rehab                    Hello           09:15 AM, 02nd Jan                     rehab                    I want to know where is my order           09:16 AM, 02nd Jan                     rehab                    Yesterday I missed my phone when I tried to contact courier to receive my order he told he can’t .... I want it please  When I can receive it order no. 9625424042           09:16 AM, 02nd Jan                     rehab                    Am Reham           09:16 AM, 02nd Jan                     rehab                    ؟           09:17 AM, 02nd Jan                     rehab                    Hello           09:18 AM, 02nd Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           09:18 AM, 02nd Jan                     rehab                    Ok           09:19 AM, 02nd Jan                     rehab                    Thank u           09:19 AM, 02nd Jan                     rehab                    ?           09:22 AM, 02nd Jan                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible to make the courier team to deliver the order again           09:22 AM, 02nd Jan                     rehab                    Ok thank u           09:23 AM, 02nd Jan                     rehab                    U can know when ?           09:23 AM, 02nd Jan                   Yahya                   very soon and there is no mention date           09:25 AM, 02nd Jan                   Yahya                   have a great day           09:28 AM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1945891