Subject: Ticket Assigned - Conversation with leya
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 31 Dec 2020 07:42:02 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with leya leya                    Bot:  Hi again! Bot:  Please enter your name Customer:  leya’s Bot:  Please enter your name Customer:  leya Bot:  Hi Leya ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:37 AM, 31st Dec                   Yahya                   Hi Leya, Thank you for contacting us.my name is Yahya, How may I help you?           11:37 AM, 31st Dec                     leya                    It’s been one week i have requested to return till now they haven’t contacted me           11:38 AM, 31st Dec                   Yahya                   Could you please share your order id so that I can assist you further.           11:39 AM, 31st Dec                   Yahya                   Are you still with us???           11:41 AM, 31st Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:41 AM, 31st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1940620