Subject: Ticket Assigned - Conversation with aryanjie
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 31 Dec 2020 05:46:34 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aryanjie aryanjie                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aryanjie Bot:  Hi Aryanjie ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9624966003 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563810168            09:39 AM, 31st Dec                     aryanjie                    Ok           09:39 AM, 31st Dec                   Yahya                   Hi Aryanjie, Thank you for contacting us.my name is Yahya, How may I help you?           09:40 AM, 31st Dec                     aryanjie                    Hi mam           09:40 AM, 31st Dec                     aryanjie                    My oedwe           09:40 AM, 31st Dec                     aryanjie                    My order must come today           09:41 AM, 31st Dec                   Yahya                   Could you please share your order id so that I can assist you further.           09:41 AM, 31st Dec                     aryanjie                    9622496003           09:42 AM, 31st Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           09:43 AM, 31st Dec                     aryanjie                    Ok           09:43 AM, 31st Dec                     aryanjie                    I need the item today actually           09:43 AM, 31st Dec                   Yahya                   We would like to inform you that we have technical issue on the system kindly allowus sometimes to fix the issue so kindly contact us after one hour            09:45 AM, 31st Dec                     aryanjie                    Okay           09:45 AM, 31st Dec                   Yahya                   thank you for undrestanding us           09:46 AM, 31st Dec                   Yahya                   have a great day           09:46 AM, 31st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1940232