Subject: Ticket Assigned - Conversation with nouman
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 30 Dec 2020 08:12:35 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nouman nouman                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Nouman ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6258853075 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:06 PM, 30th Dec                   Yahya                   Hi Nouman , Thank you for conta
 cting us.my name is Yahya, How may I help you?           12:08 PM, 30th Dec                     nouman                    hello           12:08 PM, 30th Dec                     nouman                    my query howlong it take to order click and collect?           12:08 PM, 30th Dec                   Yahya                   3-5 days           12:09 PM, 30th Dec                     nouman                    6258853075           12:09 PM, 30th Dec                     nouman                    my ored3r number can i get it by tommorow?           12:09 PM, 30th Dec                   Yahya                   We would like to inform you that as we can see your orer has been shipped an the team of the store will contact you on the time of collection           12:11 PM, 30th Dec                   Yahya                   do you have any other query ???           12:11 PM, 30th Dec                     nouman                    ok Thanks           12:12 PM, 30th Dec                   Yahya    
                have a great day           12:12 PM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1936654