Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 30 Dec 2020 06:57:52 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8224630898 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00096560372523            10:47 AM, 30th Dec                   Yahy
 a                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           10:48 AM, 30th Dec                     hi                    Hi           10:48 AM, 30th Dec                     hi                    I ordered some dress on 26th dec..collectiing option click and collect           10:49 AM, 30th Dec                     hi                    I couldn't able to track           10:49 AM, 30th Dec                     hi                    Order number 8224630898           10:50 AM, 30th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           10:52 AM, 30th Dec                   Yahya                   Please accept our apologise for inconvenience caused.           10:56 AM, 30th Dec                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible           10:56 AM, 30th Dec                   Yahya  
                  have a great day           10:57 AM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1936374