Subject: Ticket Assigned - Conversation with vaishnavi upadhyaya
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 30 Dec 2020 06:38:23 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vaishnavi upadhyaya vaishnavi upadhyaya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vaishnavi upadhyaya Bot:  Hi Vaishnavi Upadhyaya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6258501861 Bot:    Your order status is : Returned    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer
 :  0545654318            10:21 AM, 30th Dec                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           10:24 AM, 30th Dec                     vaishnavi upadhyaya                    hi there           10:24 AM, 30th Dec                     vaishnavi upadhyaya                    i have just received Order #6258501861           10:24 AM, 30th Dec                     vaishnavi upadhyaya                    one of the item  Giggles Striped Romper with Pocket Detail Shorts           10:24 AM, 30th Dec                     vaishnavi upadhyaya                    the short in this item missing in the package           10:25 AM, 30th Dec                     vaishnavi upadhyaya                    the shirt is there           10:25 AM, 30th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           10:25 AM, 30th Dec                     vaishnavi upadhyaya        
             ok           10:25 AM, 30th Dec                   Yahya                   We would like to inform you that as we  can see that the order is not delivered           10:27 AM, 30th Dec                     vaishnavi upadhyaya                    nope           10:27 AM, 30th Dec                     vaishnavi upadhyaya                    its dlivered           10:27 AM, 30th Dec                     vaishnavi upadhyaya                    we opened the package too           10:27 AM, 30th Dec                     vaishnavi upadhyaya                             10:29 AM, 30th Dec                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible           10:31 AM, 30th Dec                     vaishnavi upadhyaya                    Could you give me the complaint number for followup?           10:32 AM, 30th Dec                   Yahya                   please give me some time will escalate your conce
 rn to the relevant team and will get back to you on email           10:32 AM, 30th Dec                   Yahya                   (800-1111027)           10:33 AM, 30th Dec                     vaishnavi upadhyaya                    why the status saying the items returned for the same order number?           10:34 AM, 30th Dec                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible           10:35 AM, 30th Dec                   Yahya                   have a great day           10:38 AM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1936299